We take any feedback or comments seriously in order to highlight any areas of good practice or areas of concern  which may require management action.

Compliments

We welcome your comments if you feel a member of staff, team, activity or particular service is working well.

Suggestions

We welcome any comments which may help us develop our services. If you have any suggestion which you feel may help us provide a better service please to contact us.

Complaints

If you have a complaint or concern please let us know.  We take these very seriously and will be managed accordingly.

You are free to comment or complain anonymously, any correspondence we receive will be acknowledged within three working days if your contact details have been provided.

You may comment or contact us:

• In person

• By telephone

• By e-mail

• Letter

• Completing and returning a downloaded form

• Using the comment box on this page